FAQ
Q: What is evolve?
A: evolve (evolve.lk) is a simple plug-and-play e-commerce web builder powered by Sampath Bank Plc evolve enables a business to create and deploy an e-commerce enabled business website in a very short period. It is a set of tools that a prospective business can use to create a fully functional website from scratch, add functionality such as inventory management, property management and payments and deploy the website on the world wide web.
Q: Who can use evolve.lk?
A: Any business that is registered in Sri Lanka, from a sole proprietor business to a limited liability company.
Q: What industries does evolve.lk service?
A: At the initial phase evolve.lk provides templates to build e-commerce websites for hospitality (hotels, holiday bungalows etc) and retail (sale of any consumer items) industries
Other industries such as service, education, clubs and societies etc will be added in due course
Q: Can I have my own domain?
A: Evolve allows you to build the website and then connect it to your own URL. You can purchase your domain from organizations such as domain.lk and use it to connect to your newly built website.
Q: What is available through evolve.lk?
A: Evolve allows you to build the website and then connect it to your own URL. You can purchase your domain from organizations such as domain.lk and use it to connect to your newly built website.
The following features are available under evolve:
- Create a complete e-Commerce enabled website with payment options
- Customizable templates desired by the business entity
- If it’s a retail business; Manage inventory, manage fulfillment, auto connectivity with courier companies etc
- If it’s a hotel business; booking engine, channel manager etc
- Online payment collection with e-invoicing
Q: What are the payment options available through evolve.lk?
A: Following payment solutions are provided. You have the flexibility to choose any or all of them
- Sampath Internet Payment Gateway (IPG) accept Visa, MasterCard credit or debit cards
- Sampath Vishwa (online banking platform of the bank)
- Sampath PayApp (Mobile Payment App)
- Ultra-Rewards (Sampath Credit Card loyalty points scheme)
Q:What about support?
A: Use the chat option available at evolve.lk or call the 24 x 7 tech helpline should you need any assistance.
Q:What do I need to have to use evolve?
A: You need to have an account under the name of the Business Entity with Sampath Bank to go live. But don’t worry, you can start building your website and open the account (if you do not already have an account) when you visit your nearest or most convenient branch to complete the documentation.
You need to have the content, including photos etc of your inventory and premises already prepared.
You also need to have a domain already purchased. If, however you do not have a domain, evolve tech support will help you to obtain one.
Any business that is registered in Sri Lanka under following category
- Sole Proprietor
- Partnership
- Limited Liability